Skip to Main Content

We want to make your ordering and customer service experiences as good as they can be. If you have any questions at all regarding payment, speak with your Account Manager or one of our Customer Service Representatives at 1.866.391.8111.


Grand & Toy updates pricing and product and service assortments on a regular basis as a result of a variety of factors, including, but not limited to, market and competitive forces, and reserves the right to change Customer's pricing and product assortment at any time without notice. If you are a account holder, please log into your account to obtain your up-to-date prices. We reserve the right to limit sales, including the right to prohibit sales to re-sellers. While we make every effort to provide accurate information, inaccuracies or errors may occur. We are not responsible for such errors. We reserve the right to make changes, corrections, and/or improvements to the information contained on this Site and to the products and programs described in such information, at any time without notice.

There may be certain orders that we are either unable to accept or must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, including those made to resellers. Possible circumstances involving our canceling an order may be limitations on quantities available for purchase or inaccuracies or errors in product or pricing information.


All prices quoted exclude sales tax. Federal, Provincial and Harmonized sales tax will be added to purchases where applicable, based on the "Ship to" province.

Some products are zero-rated for sales tax, such as certain food items. Please refer to the Taxation Canada link for more information

If you have any further questions, please contact your local Account Manager or contact our Customer Service Centre at 1.866.391.8111 (7:00 AM – 7:30 PM EST) or email at

Price Changes

Due to market conditions, all prices shown are in effect at the date of website visit and are subject to change without notice.

Payment Terms And Leasing Options

If you are a registered business customer, not paying by credit card, the following options are available. Payment terms are 'NET' 30 days from date of invoice. Invoices unpaid by the due date are subject to a late payment charge and may also result in delayed delivery of subsequent orders. If you do not have a Grand & Toy account, a major credit card (VISA, American Express, or MasterCard) must accompany the order. Payment terms are subject to change without notice. Leasing options may be available on large furniture purchases-contact your Account Manager for details.