Customer Care

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Choose your way to contact us

Online

click to connect live with a Customer Care Representative

Monday - Friday
8:00 AM - 7:30 PM EST

Email

customerservice@grandandtoy.com and we will get back to you

Please allow 8 business hours
for your inquiry to be processed.

Call

1-866-391-8111 to speak with a Customer Care Representative

Monday - Friday
7:00 AM - 7:30 PM EST
Corporate Head Office
33 Green Belt Drive
Don Mills ON M3C 1M1

Automated attendant:
1.416.391.8100

Email:
generalinquiries@grandandtoy.com