Clearing Communication Barriers

Grand & Toy is committed to excellence in serving all customers. As such, accessibility is a key component of inclusion, specifically for people with disabilities. That’s why Grand & Toy continuously ensures our locations are accessible and will promptly inform our customers of any disruptions to this accessibility. For more detail regarding Grand & Toy’s stance on accessibility, please read our policy

In the event of a planned or unexpected disruption of services or facilities for customers with disabilities, Grand & Toy will notify customers promptly. The clearly posted notice will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available. The notice will be located in the Service Disruptions box, located below.

Customers are encouraged to provide feedback on how Grand & Toy provides goods and services to people with disabilities. Please see the Feedback Form information below or contact us via email at


We strive to improve accessibility for our customers with disabilities. We would like to hear your comments, questions and suggestions about the provision of our goods or services to people with disabilities. Please contact us by email to share your comments

Accessibility Policy

Read our Accessibility Policy

Read our Integrated Accessibility Standards (IAS) Policy

Multi-year Plan

Read our Multi-year Plan