Welcome to customer care
Need help with your order or more information on a specific product?
Contact your local sales office for the following inquiries:
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general information
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new accounts
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phone & fax ordering
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your order status
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product information
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to speak with an Account Manager
Sales office hours are 8:30-5:00 Monday to Friday.
Contact us by using one of our toll-free numbers below:
Need help or have questions about your online order?
grandandtoy.com Customer Care - English
Hours: 9:00 AM - 5:00 PM EST
Telephone: 416-391-8180
Toll-free: 1-877-860-2910
customerservice@grandtoy.com
grandandtoy.com Customer Care - French
Hours: 9:00 AM - 5:00 PM EST
Toll-free: 1-877-860-2932
servicealaclientele@grandtoy.com
Need Information on the latest technology product?
Grand & Toy Technology Specialists®
Hours: 8:30 AM - 5:00 PM
Toll-free: 1-877-853-4357 (Eastern)
Hours: 8:30 AM - 4:30 PM
Toll-free: 1-888-227-5953 (Western)
Need Business Furniture and Interior Design Consultation?
Custom Business Interiors® Furniture Specialists
Hours: 9:00 AM - 5:00 PM EST
Toll-free: 1-800-362-2730
Customer care
Chat live with a customer support representative now.
Corporate head office
33 Green Belt Drive
Don Mills, Ontario, M3C 1M1
General Info and Inquiries
Telephone:
416-445-7255
Email:
generalinquiries@grandtoy.com
Automated Response Line:
416-391-8100
APEX Public Relations
Contact: Tanya Elliott-Briden
1075 Bay Street, Suite 600
Toronto, ON M5S 2B1
Telephone:
416-924-4442 ext 249
Email:
telliott-briden@apexpr.com